Privacy Policy – Tanja Sharpe Ltd (Confident Hearts)
Last Updated: 1st January 2025
Tanja Sharpe Ltd - Confident Hearts (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you enrol in our courses, workshops, therapy or training programmes.
1. Who We Are
Tanja Sharpe Ltd is a UK-registered company providing personal development, therapy, wellbeing, and professional training courses.
Company Number: 13826194
Contact Email: [email protected]
2. Information We Collect
When you enrol in our programmes, we may collect the following information:
Personal Details: Name, email address, billing address, phone number.
Payment Information: Processed securely via our payment provider — we do not store your card details.
Course Activity: Attendance records, completed work, and interaction in live sessions.
Technical Data: IP address, browser type, and cookies for site functionality and analytics.
3. How We Use Your Information
We use your personal data to:
Process your booking and provide course access.
Communicate with you about course updates, replays, and other related offers.
Issue certificates of completion where applicable.
Maintain attendance records for CPD verification (if required).
Improve our course content and website experience.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Contract: To deliver the course you have purchased.
Consent: When you create an account or join a course you opt-in to receive marketing emails until you cancel or request that we stop sending you emails directly.
Legitimate Interests: For improving our services and ensuring site security.
5. How We Store & Protect Your Data
Your personal data is stored securely using encrypted systems.
Access is restricted to authorised team members only.
We keep records for as long as necessary to fulfil the purposes for which they were collected, unless a longer retention period is required by law.
6. Sharing Your Information
We will never sell your personal data.
We may share your information with:
Trusted service providers such as payment processors, email providers, and online learning platforms — only as necessary to deliver your course.
Legal authorities where required by law.
7. Cookies & Tracking
Our website uses cookies to ensure the site works properly and to improve your experience. You can manage cookie preferences through your browser settings.
8. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you.
Request correction of your data if it’s inaccurate.
Request deletion of your data (in certain circumstances).
Withdraw consent for marketing communications at any time.
Lodge a complaint with the ICO if you believe your rights have been infringed.
9. Marketing Communications
When you create an account you opt in to receive updates. We’ll send occasional emails about new courses, resources, and offers. You can unsubscribe at any time by clicking the link in our emails or requesting to be removed directly by emailing [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us:
If you have questions about this Privacy Policy or how we handle your data, please email us at [email protected].